Instruction manual and spare parts order

Please fill the contact form below correctly and quote your order information below:

  1. Order reference
  2. When did you receive
  3. Product code
  4. instruction manual or spare parts
  5. Spare parts number (check it on your instruction manal)
  6. Spare parts quanities

We will get back to you in 24hrs.

You may need to pay for spare parts and postage for these situations:

  1. Your product has been out of warranty;different components for the same product are in different warranty duration.
  2. Your product is damaged by yourself
  3. Your product is not installed in 3months,although, your product component is missing in the original packaging
  4. Other reasons that is your fault

Component is missing before your installation and must be in 3months,it is free of charge to resend a new one to you, otherwise you need to pay for postage.